![]() “I can’t stop listening to this! It pulls me and won’t let go!” wrote one listener. News_Image_File: The music has attracted plenty of fans.ĭespite feeling guilty about forcing his music upon millions of listeners, Mr Carleton was surprised to learn it had a number of unlikely fans, who want a copy of it to listen to around the house.Ī YouTube thread has plenty of comments praising the tune. Play with guitar, piano, ukulele, or any instrument you choose. “I don’t think I’ve ever tried to use the ‘you know I wrote the default hold music for a lot of companies’ ,” he said. Fm Ebm Gm Cm Ab Chords for Opus Number 1 - The Famous Phone Hold Music with Key, BPM, and easy-to-follow letter notes in sheet. It’s a different time, it’s not the same person I am today.” He now works managing a bank server in California and describes being put on hold and hearing his music as “really embarrassing”. That’s probably my most legit claim as a music artist, I didn’t make any money from my music,” he told This American Life. News_Rich_Media: The story behind Cisco's hold musicīut despite being nearly as big as The Beatles, Tim Carleton hasn’t made a cent off his popular track. Watch him tell the full story on Cisco’s blog here. His friend Darrick Deel, who recorded the track, later got a job designing phones at Cisco and had the opportunity to get the music into the system as the default hold track unless it’s manually changed. He came up with five minutes of the simple track in 1989 at 16 years old while messing around in his parents garage, according to This American Life, who tracked him down and recorded the full story on their monthly podcast earlier this year. He asked Tim if Cisco could use the piece of music as their default on-hold music. In the 1990s, Tim got a call from Darrick who got a job at Cisco. It is especially common in situations involving customer service and can be referred to as phone on hold, message on hold or on hold messaging. It was written by Tim Carleton in 1989 and recorded onto a 4-track tape recorder by his friend Darrick Deel. News_Rich_Media: Cisco Default Hold Music Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold. Tim Carleton is the man behind the illustriously titled, Call Manager Default Hold Music, used in more than 65 million Cisco phones around the world. ![]() YOU’VE heard it a million times before, and probably never given it a second thought.īut now the man behind the world’s most famous piece of music you never knew you cared about has been revealed, and he’s not exactly living the rock star dream. ![]()
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